top of page
.png){kind=small}
"If I traveled to the end of the rainbow as Dame Fortune did intend, Murphy would be there to tell me the pot's at the other end."
Standard
Customized
Exlpore more Customer quotes
"To Move from Woe to Wow . . . Listen Attentively Be fully present and give your customer your full attention. Stay calm and remain patient. Do not interrupt or become defensive. Let the customer express his or her concerns. Nod your head and use affirming words to show that you are listening. Repeat back and empathize, when necessary. This confirms your understanding of the problem or question."
"That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers."
"The well-satisfied customer will bring the repeat sale that counts."
"The first step in exceeding your customer's expectations is to know those expectations."
"Pager companies are very much looking to provide new services to help them regain some of their customer base."
"You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back."
"But paying is part of the game of life: it is the joy of buying that we crave."
"As far as the customer is concerned, the interface is the product."
Explore more quotes by Edward Koch
"Water, water, everywhere, Atlantic and Pacific. But New York City's got them beat, Our aqua is terrific!"
"I know many writers who first dictate passages, then polish what they have dictated. I speak, then I polish - occasionally I do windows."
"We're in the hands of the state legislature and God, but at the moment, the state legislature has more to say than God."
"Deals are my art form. Other people paint beautifully on canvas or write wonderful poetry. I like making deals, preferably big deals. That's how I get my kicks."
"If you don't like the President, it costs you 90 bucks to fly to Washington to picket. If you don't like the Governor, it costs you 60 bucks to fly to Albany to picket. If you don't like me, 90 cents."
bottom of page