"Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player."

Customer, Philosophy, Service

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"Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player."

Exlpore more Customer quotes

"Courteous treatment will make a customer a walking advertisement."

James Cash Penney, American Businessman

Customer, Treatment, Walking, Will

"If you make the customer a promise... make sure you deliver it."

Merv Griffin, American Entertainer

Customer, Promise

"If they don't want to pay for it, they can stop drinking it."

Edward Koch, American Politician

Customer, Drinking, Want

"The well-satisfied customer will bring the repeat sale that counts."

James Cash Penney, American Businessman

Customer, Will

"What you can't buy is the loyalty that comes through our dedicated crewmembers."

David Neeleman, Brazilian Businessman

Customer, Loyalty

"If I traveled to the end of the rainbow as Dame Fortune did intend, Murphy would be there to tell me the pot's at the other end."

Edward Koch, American Politician

Customer, End, Fortune

"I'd just like to be treated like a regular customer."

Elvis Presley, American Musician

Customer,

"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

Sanjay Kumar, Indian Businessman

Customer, Running, Talking, Years

"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."

Scott Cook, American Businessman

Customer, Focus

"Innovation comes from the producer - not from the customer."

W. Edwards Deming, American Scientist

Customer, Innovation

Explore more quotes by Donald Norman

"Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that."

Being

"Sure, one can always get the students to relax and be happy - entertained, but although being laid back and relax can also lead to creativity, mostly it means that nothing much gets done."

Creativity

"A big ethical question is what happens after people stop using the device. Does it degrade the environment? Could it have been designed so it would actually be good for the environment?"

People

"And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree."

Experience

"Readers always seem to think that the author has some control over the design of their books."

Design

"I believe that the Apple Shuffle is an excellent compromise among the conflicting requirements of simplicity, elegance, size, battery life, and function."

Life

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Exlpore more Customer quotes

"Courteous treatment will make a customer a walking advertisement."

"If you make the customer a promise... make sure you deliver it."

"If they don't want to pay for it, they can stop drinking it."

"The well-satisfied customer will bring the repeat sale that counts."

"What you can't buy is the loyalty that comes through our dedicated crewmembers."

"If I traveled to the end of the rainbow as Dame Fortune did intend, Murphy would be there to tell me the pot's at the other end."

"I'd just like to be treated like a regular customer."

"Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?"

"Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff."

"Innovation comes from the producer - not from the customer."

Explore more quotes by Donald Norman

"Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that."

"Sure, one can always get the students to relax and be happy - entertained, but although being laid back and relax can also lead to creativity, mostly it means that nothing much gets done."

"A big ethical question is what happens after people stop using the device. Does it degrade the environment? Could it have been designed so it would actually be good for the environment?"

"And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree."

"We expert teachers know that motivation and emotional impact are what matter."

"I prefer design by experts - by people who know what they are doing."

"Everyday people are not very good designers."

"So what does a good teacher do? Create tension - but just the right amount."

"Readers always seem to think that the author has some control over the design of their books."

"I believe that the Apple Shuffle is an excellent compromise among the conflicting requirements of simplicity, elegance, size, battery life, and function."