"In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power."

"The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization."

"I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I've had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works."

"People who produce good results feel good about themselves."

"For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio."

"The key to successful leadership today is influence, not authority."

"Too many leaders act as if the sheep... their people... are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep."