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"The executive moves we are announcing today will strengthen American for the long-term future and reflect well on the depth of the Company's management team."
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"It's like there was the Union, and then there's the Union Management. In some of the strikes that I covered when I saw the strike starting to break, wasn't necessarily when Management was giving in, more so than when the strikers were at odds with the Union Management."

"When we'd suggested doing it, the Theatre Royal management had said, 'Nobody wants to see Waiting for Godot.' As it happened, every single ticket was booked for every single performance, and this confirmation that our judgment was right was sweet. Audiences came to us from all over the world. It was amazing."

"Shamefully we now learn that Saddam's torture chambers reopened under new management, U.S. management."

"An acting assistant stage manager in a theater in Canterbury, a rep theater. A small wage but just enough to get by on, and I made props and I walked on, and I changed scenery, and I realized that I just loved it."

"The only difference between May and Day is the M and D! Be a good Managing Director of your life each day in May."

"The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product."

"J has told me about his past. I know what happened and why. But he is the one person who made me believe in my talent and whatever happened in the past, he's been a wonderful manager to me."

"It's unfortunate that you don't see the loyalty from management to players and players to management like we used to see in the old days."

"My manager wants me to dress like a nun and I want to dress like a teenager."

"I'm not the manager because I'm always right, but I'm always right because I'm the manager."
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"That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more."

"Despite the painful changes we have had to make, we continue to believe in the St. Louis market. And we are hoping to add flights, in a careful way, as the economics of our business improve and the demands of the traveling public in St. Louis become clear."

"At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started."

"Second, we have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those advantages won't mean much if we don't do a great job with the basics of our business."

"These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan."

"I think in just about any business the low cost competitor is always going to have an advantage."

"However, the economics of our business continued to deteriorate. We barely escaped bankruptcy a year ago, and in the aftermath of that escape we had to make some even tougher decisions."

"Our planes should be full, which among other things means we have a golden opportunity... to build on the momentum reflected in the financial results we are reporting today."

"One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford."
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