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"The executive moves we are announcing today will strengthen American for the long-term future and reflect well on the depth of the Company's management team."
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"The best leaders don't give a damn about the definition of leadership, they are thinking about more important things."

"The earmark favor factory needs to be boarded up and demolished, not turned over to new management that may or may not have a better eye for earmarks with 'merit.'"

"It's nice to come into a town and be referred to as the manager of the Cleveland Indians instead of as the first black manager."

"He comes to London and gets a job in a nightclub, a gay club, where he's known as Straight Dave by the bar staff - and no one believes he's as straight as he claims to be. He meets the daughter of the club manager, and he has an affair with her."

"An employee's motivation is a direct result of the sum of interactions with his or her manager."

"Telling the entire world and his dog how good a manager I was. I knew I was the best but I should have said nowt and kept the pressure off 'cos they'd have worked it out for themselves."

"More than anyone else, Hank Aaron made me wish I wasn't a manager."

"My style will be management by being on the street, management by walking around. Third persons won't have to tell me what's going on in our city. I'll hear it, I'll see it, I'll touch it myself."

"We have problems with our physical security, operational security through to management."
Explore more quotes by Gerard Arpey

"First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing."

"That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more."

"Our planes should be full, which among other things means we have a golden opportunity... to build on the momentum reflected in the financial results we are reporting today."

"These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan."

"But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent of the markets St. Louis travelers visit the most. And we're adding capacity in some of the most important markets."

"We have, unlike many of our competitors, continued to meet our various financial obligations."

"I think in just about any business the low cost competitor is always going to have an advantage."

"One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford."
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