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Susan C. Young

"Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose."

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"Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose."

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Akiroq Brost

"Retro is a symptom of a generation that is too lazy to innovate."

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Personal Development

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Akiroq Brost

"Our culture has bred consumers and addicts. We eat too much, buy too much, and want too much. We set ourselves on the fruitless mission of filling the gaping hole within us with material things. Blindly, we consume more and more, believing we are hungry for more food, status, or money, yet really we are hungry for connection."

Author Name

Personal Development

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Akiroq Brost

"The Frenchman works until he can play. The American works until he can't play; and then thanks the devil, his master, that he is donkey enough to die in harness. But the Englishman, as he has since become, works until he can pretend that he never worked at all."

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Personal Development

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Akiroq Brost

"To breathe Paris is to preserve one's soul."

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Personal Development

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Akiroq Brost

"Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese businessman, I reached out and firmly shook his hand. Much to my embarrassment now, I automatically took my other hand and wrapped our hands in a "hand hug. This is a common gesture of friendship in the South. As his wife approached, however, she appeared appalled and felt disrespected that I was touching her husband. Our cultural differences were marked. Despite this cultural mishap, I was able to redeem myself. We all moved past it and delighted in an interesting conversation. Physical touch is a touchy topic (pun intended), especially when various cultures are involved."

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Personal Development

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Akiroq Brost

"The nation that honors a dancer more than a scholar is no more a nation."

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Personal Development

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Akiroq Brost

"Culture is a symbolic veil with which we hide our animal nature from ourselves - and other animals."

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Personal Development

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Akiroq Brost

"We are continuously challenged to discover new works of culture-and, in the process, we don't allow any one of them to assume a weight in our minds."

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Personal Development

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Akiroq Brost

"High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social norm, they are used as a greeting, an approval, an acknowledgement, a celebration, and a gesture of understanding. High fives and fist bumps are also viewed as a healthier alternative to traditional handshakes because they don't spread germs."

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Personal Development

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Akiroq Brost

"On this matter I'm inclined to agree with the French, who gaze upon any personal dietary prohibition as bad manners."

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Personal Development

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Susan C. Young
"Living in integrity with one's principles that are held in high regard engenders respect-both from others and self."

Values

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Susan C. Young
"Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real."

Mindset

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Susan C. Young
"How can you stand apart from the herd? How can you start to be noticed so people will remember you? How can you be heard above the noise? "What is your personal branding that makes you special, unique, individual, and memorable?"

Identity

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Susan C. Young
"We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy."

Business

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Susan C. Young
"Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect, miscommunication, and intolerance is present."

Diversity

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Susan C. Young
"A positive attitude will help you be more inspiring and motivating to others."

Motivation

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Susan C. Young
"Every day should have threads of passionate pursuits within it."

Purpose

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Susan C. Young
"One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business."

Service

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Susan C. Young
"Successfully juggling the demands of your personal and professional life may feel like a daunting and unrealistic task. Employers know all too well that if an employee's personal life is suffering, their work life will too. And visa-versa. Even the most self-aware and diligent person can be challenged. How can you rebalance your life to prevent burnout and promote well-being?"

Wellness

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Susan C. Young
"However, if your agenda is truly to serve, your ROI (return on investment) will substantially expand. As we know from the "Law of Reciprocity," what you give is what you get. If you are helping people only to see what you can get out of it, your pie stays small and your opportunities stay limited. However, if you sincerely want to help people succeed, you will not only enjoy more success, but expand your possibilities beyond your expectations. Once you see the benefits from all directions, you will not want it any other way!"

Service

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