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Harriet Van Horne

"There are days when any electrical appliance in the house, including the vacuum cleaner, seems to offer more entertainment possibilities than the television set."

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"There are days when any electrical appliance in the house, including the vacuum cleaner, seems to offer more entertainment possibilities than the television set."

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"There are days when any electrical appliance in the house, including the vacuum cleaner, seems to offer more entertainment possibilities than the television set."

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"I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or uttered a word. But then I have also met people with whom I engaged in such delightful conversation that it resulted in new business and referrals. The main difference was whether or not I took initiative to begin a conversation."

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"When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break the ice, start with humor, and begin my program with positive energy. One by one, each person will introduce themselves using an adjective that describes their personality that starts with the first letter of their name. "Spontaneous Susan, "Dependable Dave, and "Happy Helen are a few quick examples. The benefit for the participants is twofold: it makes each person feel good and it makes people laugh. Additionally, it enables me to learn their names so that I can integrate them into the entire presentation for full engagement and participation."

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Harriet Van Horne
"There are days when any electrical appliance in the house, including the vacuum cleaner, seems to offer more entertainment possibilities than the television set."
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