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"This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities."
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"One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business."

"The only way to practicalize your love for God is by helping and loving others."

"There is no serving God without serving man."

"Do good deeds and serve people, because nobody is too unimportant not to be served by you."
Explore more quotes by Edward Whitacre, Jr.

"If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that."

"This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities."

"No partnership between two independent companies, no matter how well run, can match the speed, effectiveness, responsiveness and efficiency of a solely owned company."

"I don't know anything about cars. A business is a business, and I think I can learn about cars. I'm not that old, and I think the business principles are the same."
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