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"I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants."
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"I have never believed in the Wizard of Oz theory of consulting, that I am all-knowing and all-seeing, and that everyone around me is kind of a backbencher."

"The problem was with Bill Clinton, the scandals and rumored scandals, the incubating ones and the dying ones never ended. Whatever moral compass the president was consulting was leading him in the wrong direction. His closets were full of skeletons just waiting to burst out."

"Scientific corporations might well become almost independent states and be enabled to undertake their largest experiments without consulting the outside world - a world which would be less and less able to judge what the experiments were about."

"I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants."
Explore more quotes by Jesse James Garrett

"But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools."

"But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success."

"Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring."

"The more everybody knows about all aspects of the problems we face, the better off all of us will be. Less time spent explaining things means more time for coming up with creative solutions."

"If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own."

"User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process."

"Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues."

"As much as we may want to withdraw into a world of pure problem solving, we have to acknowledge that the most successful architectures are the ones you can actually convince someone to implement."

"Also, if nothing else, writing this book has really changed the way I experience bookstores. I have a whole different appreciation for the amount of work packed into even the slimmest volume on the shelves."
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