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"Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment."
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"Listening is more important than solutioning."

"What advantage has the person who will not listen over the one who cannot hear?"

"There's a lot of difference between listening and hearing."

"Know the other person's viewpoint first and then talk. To Talk after comparing it or mixing it with our viewpoint is an offence."

"If you speak, that is rain; if you speak too much, that is flood!"

"Talk to strangers politely... Every friend you have now was once a stranger, although not every stranger becomes a friend."

"Not being heard is no reason for silence."

"Don't use your words to criticize, condemn, or complain; us your words to appreciate, inspire, and empower."

"The thing is that it could never again feel natural to talk to her."

"No pleasure has any savor for me without communication."
Explore more quotes by Bill Walsh


"Writing headlines is a specialty - there are outstanding writers who will tell you they couldn't write a headline to save their lives."


"If any sort of error is inexcusable, it's an incorrect phone number. One of the cardinal rules of copy editing is that every phone number published must be checked."


"Machines aren't replacing proofreaders at all. Copy editors, who proofread and much, much more, use spellcheck as a tool but read every word that appears in the paper."


"Writers' bedtimes vary, but few have been spared the shock of a copy editor's early wake-up call."


"A harsh reality of newspaper editing is that the deadlines don't allow for the polish that you expect in books or even magazines."


"Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment."
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