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"The way you deliver the words you say becomes your "vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you."
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"Talk to strangers politely. You don't how many of them will become your close companions."
"Women love with their ears, men with their eyes."
"We're living in a teetering tower of babble. A shaky reality of words. A DNA soup for disaster. The natural world destroyed, we're left with this cluttered world of language."
"Have more than thou showest Speak less than thou knowest."
"Good news didn't seem real until you'd told at least a dozen friends."
"If you do not tell me, I don't wish to know."
"Words can express true feelings, true emotions and wisdom. It is up to you to use them wisely... Choose your words carefully and express the peacefully!"
"Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more valued and appreciated when you actively listen, so will your customers."
"I tend to avoid people who always have something to say - and those who expect me to always have something to say."
"You can only manage to convince a person to admit to being wrong, not ignorant, arrogant, or stupid."
Explore more quotes by Susan C. Young
"Dignity is a quiet strength which reflects your deep honor and self-respect. It is a gracious pride without narcissistic projection and portrays a calm awareness and generosity of spirit regardless of the environment or circumstances."
"A positive attitude will help fortify your courage to build unshakable confidence and healthy self-esteem."
"Remember that your attitude towards life determines life's attitude toward you. At any moment, you can choose to change everything for the better."
"ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners? Make sure of it! If not, it may come back to haunt you."
"Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?"
"Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more valued and appreciated when you actively listen, so will your customers."
"Through change and challenge, if our personal foundations are built with quality virtues of character and integrity, we are more resilient, healthy, and ultimately more impressive."
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