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"What is good customer service about then?One word: caring.Bad customer service happens when the employee doesn't care.You could chalk it up to low wages or getting paid regardless of results. But that's not it either.Hiring managers need to do two things and two things only:1. Hire employees that ALREADY care and are ALREADY motivated.2. Repeat step 1.When this is done, everything changes. People are happy on both sides of the table.Costs for management and training plummet."
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"One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business."
Author Name
Personal Development
"However, if your agenda is truly to serve, your ROI (return on investment) will substantially expand. As we know from the "Law of Reciprocity," what you give is what you get. If you are helping people only to see what you can get out of it, your pie stays small and your opportunities stay limited. However, if you sincerely want to help people succeed, you will not only enjoy more success, but expand your possibilities beyond your expectations. Once you see the benefits from all directions, you will not want it any other way!"
Author Name
Personal Development
"In order not to fall into isolation we have to be established in the house of God and focus on serving Him."
Author Name
Personal Development
"To stop working, striving and pushing, just because you have enough, therefore is a disservice to the Divine."
Author Name
Personal Development
"Always feel obligated to help people and carter for more needs of people so as to be more relevant to the world."
Author Name
Personal Development
"Work is a form of service to God."
Author Name
Personal Development
"If we claim to know God, let's reveal Him. If we say we are his servants, let's carry Him."
Author Name
Personal Development
"Inside you there is something that the whole world needs."
Author Name
Personal Development
"Serving people is more important to God than the religious activities we engage in."
Author Name
Personal Development
"Regular people wait for someone to take their sins, while deliverers take the sins of the people upon themselves."
Author Name
Personal Development
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"Don't worry about getting credit, do the work anyway."
Recognition
"Turn your self-hell into self-help."
Change
"Have the STRENGTH to say "no to the status quo. Have the WILL to listen to the deepest desires of your heart.Have the COURAGE to ACT on and live out your intent."
Motivation
"LEADERSHIP is your org chart turned upside down."
Leadership
"Rule 1: Be kind.Rule 2: Don't be a doormat when they step on you.Kindness and sticking up for yourself go hand in hand if you want happiness."
Kindness
"Do you have a personal mantra? Mine comes from a childhood song. "Wherever I go the grass grows greener."
Inspirational
"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."
Business
"Like creating a masterpiece, quitting is an art: you have to decide what to keep within the frame and what to keep out."
Art
"When you travel, somehow, the world gets both bigger and smaller, simultaneously."
Exploration
"People love to say, "You gotta fake it till you make it. But this implies that the fake you is someone better than who you inherently are, and this is simply not the truth. Let me say this loud and clear: the person you imagine yourself to be in the very best and most powerful moments of your life, is the authentic you. And in truth, I imagine you're probably much more amazing even than that."
Identity
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