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Jesse James Garrett

"But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools."

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"But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools."

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Donna Grant

"When we miss understanding, we meet misunderstanding. Misunderstanding always pushes understanding far away!"

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Personal Development

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Donna Grant

"The power of words is in the works of words. People are much more bonded by the works of words than words. The work of words is the trigger of words."

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Personal Development

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Donna Grant

"Words don't get accident, hands and tongues drive them wrongly!"

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Personal Development

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Donna Grant

"Confrontation affords you the opportunity to hear the other side of the story."

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Personal Development

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Donna Grant

"Silence can answer the question words may fail to answer. If you want to know what silence can do, keep silence!"

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Personal Development

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Donna Grant

"Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful."

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Personal Development

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Donna Grant

"Your body is always wherever it is; but your mind, often somewhere else! Thus, when a person talks to you, he often talks to your body, not to your mind!"

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Personal Development

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Donna Grant

"Meetings! Meetings! Meetings!Do they ever achieve anything or do they just let a lot of hot air out of an already over inflated balloon?"

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Personal Development

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Donna Grant

"To rush into explanations is always a sign of weakness."

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Personal Development

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Donna Grant

"Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!"

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Personal Development

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Jesse James Garrett
"But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools."

Communication

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Jesse James Garrett
"If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own."

Experience

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Jesse James Garrett
"Also, if nothing else, writing this book has really changed the way I experience bookstores. I have a whole different appreciation for the amount of work packed into even the slimmest volume on the shelves."

Experience

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Jesse James Garrett
"Ajax is an important development for Web applications, and its importance is only going to grow."

Development

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Jesse James Garrett
"My job involves a lot of different skills now - I'm as much entrepreneur and management consultant as anything else these days - but IA is still my favorite part of the work I do."

Work

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Jesse James Garrett
"I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants."

Consulting

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Jesse James Garrett
"User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process."

Design

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Jesse James Garrett
"Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues."

Trust

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Jesse James Garrett
"Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring."

Work

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Jesse James Garrett
"Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways."

Technology

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