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"Trust the young people; trust this generation's innovation. They're making things, changing innovation every day. And all the consumers are the same: they want new things, they want cheap things, they want good things, they want unique things. If we can create these kind of things for consumers, they will come."
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"The principle virtue of anyone who made an important invention is curious persistence."
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Personal Development
"Do a new thing in a new way. Do it always!"
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Personal Development
"In the future, eyeglasses see all directions simultaneously.To be able to use hemiscope, eyes and brain need to practice."
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Personal Development
"Mankind soon will be forced to utilize a kind of technology that's still rejected by current civilization."
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Personal Development
"Nearly all of the advances in structural and aesthetic innovation is coming from abroad."
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Personal Development
"It is better to be creative than curious."
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Personal Development
"Committees kill unconventional ideas for a living."
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Personal Development
"Start the conversion process and birth your products."
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Personal Development
"In words, as fashions, the same rule will hold; Alike fantastic, if too new, or old: Be not the first by whom the new are tried, Nor yet the last to lay the old aside."
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Personal Development
"Telephone did not come into existence from the persistent improvement of the postcard."
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Personal Development
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"In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'"
Entrepreneurship
"I call Alibaba '1,001 mistakes.' We expanded too fast, and then in the dot-com bubble, we had to have layoffs. By 2002, we had only enough cash to survive for 18 months. We had a lot of free members using our site, and we didn't know how we'd make money. So we developed a product for China exporters to meet U.S. buyers online. This model saved us."
Entrepreneurship
"I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes."
Leadership
"The very important thing you should have is patience."
Personal Growth
"Trust the young people; trust this generation's innovation. They're making things, changing innovation every day. And all the consumers are the same: they want new things, they want cheap things, they want good things, they want unique things. If we can create these kind of things for consumers, they will come."
Innovation
"As a company, we have to be very transparent. We are in a business very related to finance, and I want this company to last long, and I want this company to be audited by everyone."
Business Ethics
"On privacy issues, it's just like hundreds of years ago when people said, 'I would rather put my money under my pillow than in a bank.' But today, banks know how to protect money much better than you do. Today, we may not have the answers to privacy issues, but I believe our young people will come up with the solutions."
Technology
"A peace talk is always difficult, always complicated."
Diplomacy
"I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important."
Leadership
"My vision is to build an e-commerce ecosystem that allows consumers and businesses to do all aspects of business online."
Business Vision
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