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W. Edwards Deming

"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."

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"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."

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"Innovation is the change, Change Management needs to be an integral part of innovation management."

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"The profession of book writing makes horse racing seem like a solid, stable business."

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"In the business always talk to decision makers only, it will save your time and will get you the deal."

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"Business is the salt of life."

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"Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too."

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"To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"

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"The nonessential employees, the type of workers whom remain at home when it snows, are the quickest to complain about how the talented persons of an organization behave."

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"The competition is out to get you. Are you a moving target or a sitting duck? Innovate or die."

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"Find your hidden talents, your hidden potentials, your hidden purposes and convert them into a better business for the benefit of the entire world."

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"One of the biggest secrets of success is delegation. Exactly the method Sir Richard Branson uses! If it helped him become a billionaire businessman then it is worth utilizing in your own life/business, etc."

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W. Edwards Deming
"Learning is not compulsory... neither is survival."
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W. Edwards Deming
"Innovation comes from the producer - not from the customer."
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W. Edwards Deming
"Any manager can do well in an expanding market."
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W. Edwards Deming
"Whenever there is fear, you will get wrong figures."
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W. Edwards Deming
"You should not ask questions without knowledge."
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W. Edwards Deming
"Eliminate numerical quotas, including Management by Objectives."
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W. Edwards Deming
"You can not define being exactly on time."
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W. Edwards Deming
"The emphasis should be on why we do a job."
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W. Edwards Deming
"We are here to make another world."
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W. Edwards Deming
"Quality is everyone's responsibility."
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