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Gerard Arpey

"These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan."

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"These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan."

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Donna Grant

"You can change a life by touching someone with simple, beautiful, kind, words and a loving smile."

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Donna Grant

"We have to change our thoughts before things can change."

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Donna Grant

"Anyway, it's like with bikes,' said the first speaker authoritatively. 'I thought I was going to get this bike with seven gears and one of them razorblade saddles and purple paint and everything, and they gave me this light blue one. With a basket. A girl's bike.''Well. You're a girl,' said one of the others.'That's sexism, that is. Going around giving people girly presents just because they're a girl."

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Donna Grant

"You may turn every house in your neighborhood into a charity center, you may fill the land with soup-kitchens, but the misery of humans will still continue to exist until the character of humanity changes."

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Donna Grant

"When you meet someone, and you find that they are prejudiced against your kind, it might be your chance, not to confirm, but to be the one to finally change their mind."

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Donna Grant

"Every living object has to change every moment just to live."

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Donna Grant

"Change is the rule. Permanence is an illusion."

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Donna Grant

"Losing your job gives you the opportunity to make your life count."

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Donna Grant

"If you don't like the solution, change the problem."

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Donna Grant

"Dwarfs were not a naturally religious species, but in a world where pit props could crack without warning and pockets of fire damp could suddenly explode they'd seen the need for gods as the sort of supernatural equivalent of a hard hat. Besides, when you hit your thumb with an eight-pound hammer it's nice to be able to blaspheme. It takes a very special and strong-minded kind of atheist to jump up and down with their hand clasped under their other armpit and shout, "Oh, random-fluctuations-in-the-space-time-continuum!" or "Aaargh, primitive-and-outmoded-concept on a crutch!"

Explore more quotes by Gerard Arpey

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Gerard Arpey
"But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent of the markets St. Louis travelers visit the most. And we're adding capacity in some of the most important markets."
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Gerard Arpey
"We continued the hard work of integrating TWA, because at that time we still thought an efficient connecting hub in St. Louis could be a profitable addition to our network."
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Gerard Arpey
"Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service."
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Gerard Arpey
"Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip ticket. During this time period, our average fare increased by only $15."
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Gerard Arpey
"We have, unlike many of our competitors, continued to meet our various financial obligations."
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Gerard Arpey
"Markets that don't work we're going to step away from."
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Gerard Arpey
"One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford."
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Gerard Arpey
"Our planes should be full, which among other things means we have a golden opportunity... to build on the momentum reflected in the financial results we are reporting today."
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Gerard Arpey
"I think in just about any business the low cost competitor is always going to have an advantage."
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Gerard Arpey
"We need to take excellent care of our customers, and do so at a profit."
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