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"UN-Impressives of the Poor Listener Thinking about what you should have done, could have done, or need to do. Allowing your emotional reactions to take over. Interrupting the person talking. Replying before you hear all the facts. Jumping to conclusions and making assumptions. Being preoccupied with what you're going to say next. Getting defensive or being over-eager. One-upmanship-feeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share. Imposing an unsolicited opinion. Ignoring and changing the subject altogether."
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"Confrontation affords you the opportunity to hear the other side of the story."
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"Meetings! Meetings! Meetings!Do they ever achieve anything or do they just let a lot of hot air out of an already over inflated balloon?"
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"To rush into explanations is always a sign of weakness."
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"When you talk, use words that inspire you and others."
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"To use the same words is not a sufficient guarantee of understanding one must use the same words for the same genus of inward experience ultimately one must have one's experiences in common."
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"The language of excitement is at best picturesque merely. You must be calm before you can utter oracles."
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"Wouldn't it be wonderful to be a natural communicator and know exactly what, when, why, and how to speak so that your message is conveyed and received as you intend?"
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"Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily."
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"Positive words come from positive thoughts. It implies, when you open your mouth to talk for people to listen, you have opened your mind for them to read. Think positively; talk positively!"
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"A very unwise man once said, "He who does not understand your silence will probably not understand your words." A very annoyed woman once said, "He who does not want to communicate will never enjoy their silence for very long."
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Explore more quotes by Susan C. Young
"Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person's will help us build rapport and relationships more easily."
Positivity
"Self-confident people Know that obstacles are only temporary setbacks."
Resilience
"Strive to see the best in others, situations, and experiences."
Positivity
"Do you ever feel like you have been stopped dead in your tracks? That you have fallen and can't get up? Or like you are stuck in a rut or wading in muck? Paralysis, inertia, and being stuck, can be disempowering and disabling. What is it going to take for you to restart your engines and get moving again?"
Resilience
"I have known many people who have been incredibly successful in life. It was not necessarily because they had immense talent, brilliance, an expensive education, or exemplary skills. It was because they had an extraordinary attitude to take on life with love, passion, conviction, consistency, and hard work. What they all had in common was getting their minds right and becoming positive thinkers-which activated their potential to achieve remarkable things and build strong relationships."
Success
"Affirmative words and actions confirm you are on the right path and help you attract what you desire. Whether you are reaffirming a dream, a goal, a previous commitment, or a person, reaffirmations will strengthen your area of focus. Begin reaffirming yourself and others through encouragement, paying attention, listening, and being grateful."
Motivation
"People lose their enthusiasm and disengage for a variety of reasons. It can be due to boredom, disinterest, rejection, apathy, overwhelm, or exhaustion. Once a person begins to disengage, the tendency can bleed over into other areas of their life and disconnect them from what would actually bring them joy."
Joy
"Share your happiness with others-its contagious!"
Joy
"As you read in The Art of Being, having a heart of service and generosity is a powerful state of being and a positive way to make a great first impression through valuing others. "Service Beyond Self" encourages you to take deliberate action steps to rise above self-interest and ask what you can do for others, not what they can do for you."
Leadership
"Walk the talk and project confidence. If at first you don't feel confident, fake it until you make it."
Confidence
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