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"You have to lead people gently toward what they already know is right."
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"The last resort of kings, the cannonball. The last resort of the people, the paving stone."
"It is not true that people are naturally equal for no two people can be together for even a half an hour without one acquiring an evident superiority over the other."
"There are bad people who would be less dangerous if they were quite devoid of goodness."
"There are only two kinds of people who are really fascinating - people who know absolutely everything, and people who know absolutely nothing."
"We confess our little faults to persuade people that we have no large ones."
"If something in your writing gives support to people in their lives, that's more than just entertainment-which is what we writers all struggle to do, to touch people."
Explore more quotes by Phil Crosby
"Making a wrong decision is understandable. Refusing to search continually for learning is not."
"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."
"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
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