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Susan C. Young

"Considerations & Exceptions for Impressive Handshakes Be mindful of a person's age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compassion. Show interest; even if your right hand is full, offer your left hand. Demonstrate respect when you are caught in an introduction while seated; try to stand. Be instinctive about when to allow the length of your handshake to linger to express unity, connection, or sympathy."

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"Considerations & Exceptions for Impressive Handshakes Be mindful of a person's age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compassion. Show interest; even if your right hand is full, offer your left hand. Demonstrate respect when you are caught in an introduction while seated; try to stand. Be instinctive about when to allow the length of your handshake to linger to express unity, connection, or sympathy."

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Asa Don Brown

"Victorian rigidities were such that ladies were not even allowed to blow out candles in mixed company, as that required them to pucker their lips suggestively. They could not say that they were going "to bed"--that planted too stimulating an image--but merely that they were "retiring." It became effectively impossible to discuss clothing in even a clinical sense without resort to euphemisms. Trousers became "nether integuments" or simply "inexpressibles" and underwear was "linen." Women could refer among themselves to petticoats or, in hushed tones, stockings, but could mention almost nothing else that brushed bare flesh."

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Asa Don Brown

"Dining with the King; your attire, attitude and mentality must change."

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Asa Don Brown

"He who observes etiquette but objects to lying is like someone who dresses fashionably but wears no vest."

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Asa Don Brown

"He looks around at his guests. All are prepared. A Latin grace; English would be his choice, but he will suit his company. Who cross themselves ostentatiously, in papist style. Who look at him, expectant. He shouts for the waiters. The doors burst open. Sweating men heave the platters to the table. It seems the meat is fresh, in fact not slaughtered yet. It is just a minor breach of etiquette. The company must sit and salivate. The Boleyns are laid at his hand to be carved."

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Asa Don Brown

"You must be more gentle, dear, more sedate,' Ellen told her daughter. 'You must not interrupt gentlemen when they are speaking, even if you do think you know more about matters than they do. Gentlemen do not like forward girls."

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Asa Don Brown

"The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on the receiving end."

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Asa Don Brown

"Don't lick the guests, darling. Bad manners."

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Asa Don Brown

"It's not bad to cough. But cover your mouth when coughing. It's not bad to complain. But cover your mouth when complaining, else you'll spread infections of complains on us!"

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Asa Don Brown

"What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally."

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Asa Don Brown

"Stillness of person and steadiness of features are signal marks of good breeding."

Explore more quotes by Susan C. Young

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Susan C. Young
"Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person's will help us build rapport and relationships more easily."
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Susan C. Young
"Affirmative words and actions confirm you are on the right path and help you attract what you desire. Whether you are reaffirming a dream, a goal, a previous commitment, or a person, reaffirmations will strengthen your area of focus. Begin reaffirming yourself and others through encouragement, paying attention, listening, and being grateful."
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Susan C. Young
"As you read in The Art of Being, having a heart of service and generosity is a powerful state of being and a positive way to make a great first impression through valuing others. "Service Beyond Self" encourages you to take deliberate action steps to rise above self-interest and ask what you can do for others, not what they can do for you."
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Susan C. Young
"Walk the talk and project confidence. If at first you don't feel confident, fake it until you make it."
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Susan C. Young
"A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you."
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Susan C. Young
"Service Beyond Self is Essential for Success Because It - Builds credibility, trust, and customer satisfaction. Strengthens your personal reputation and public image. Fosters goodwill and makes people feel appreciated. Helps you build healthy relationships with others. Nurtures collaboration, participation, and cooperation. Reaffirms a continuity of service for quality assurance, integrity, and reliability. Saves money-it costs less to keep existing customers than it does to create new ones. When you do it right the first time, you don't have to fix it the next time. Improves communication and builds rapport. Fosters mutual respect and understanding. By providing other people with what they want, you will get more of what you want!"
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Susan C. Young
"Rather than allowing your failures to define you, learn from your experience to do better next time."
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Susan C. Young
"As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact or too little, seek to create a comfortable mix. It is generally encouraged to use more eye contact when you are listening and less when you are speaking."
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Susan C. Young
"Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow."
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Susan C. Young
"Do you yearn for loving, loyal relationships? Be that for others."
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