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Paul Theroux

"The Japanese have perfected good manners and made them indistinguishable from rudeness."

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"The Japanese have perfected good manners and made them indistinguishable from rudeness."

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Donna Grant

"We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or offensive in other countries. As always, I encourage you to be mindful of how and where you use certain gestures to assure you maintain your professionalism and positive impressions."

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Donna Grant

"Sometimes it is better to refrain from engaging in conversation because making no impression is better than making a bad impression."

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Donna Grant

"What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally."

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Donna Grant

"He who observes etiquette but objects to lying is like someone who dresses fashionably but wears no vest."

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Donna Grant

"The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on the receiving end."

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Donna Grant

"Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well-and help you make a great first impression."

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Donna Grant

"It is better to be polite than rude."

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Donna Grant

"Dining with the King; your attire, attitude and mentality must change."

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Donna Grant

"Your handshake has the power to reveal your strength of character, make a promise, demonstrate your level of respect, exercise your etiquette, and represent your business acumen. Learning how to do it well will take you far in life and in business."

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Donna Grant

"To call certain people, such as your boss, teachers, professors, doctors, your parent's friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution until you know what is appropriate."

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Paul Theroux
"There are probably more annoying things than being hectored about African development by a wealthy Irish rock star in a cowboy hat, but I can't think of one at the moment."
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"Extensive traveling induces a feeling of encapsulation, and travel, so broadening at first, contracts the mind."
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"You define a good flight by negatives: you didn't get hijacked, you didn't crash, you didn't throw up, you weren't late, you weren't nauseated by the food. So you are grateful."
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Paul Theroux
"The Japanese have perfected good manners and made them indistinguishable from rudeness."
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"Fiction gives us a second chance that life denies us."
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Paul Theroux
"It is usually expensive and lonely to be principled."
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Paul Theroux
"Writing is pretty crummy on the nerves."
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Paul Theroux
"Hawaii is not a state of mind, but a state of grace."
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Paul Theroux
"The Australian Book of Etiquette is a very slim volume."
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Paul Theroux
"Death is an endless night so awful to contemplate that it can make us love life and value it with such passion that it may be the ultimate cause of all joy and all art."
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