"Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, physically, that you are receiving and understanding their message on all levels."

Listening, Communication, Understanding, Empathy

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"Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender, physically, that you are receiving and understanding their message on all levels."

Exlpore more Listening quotes

"It is a tremendous gift to simply and truly listen to another."

Bryant McGill, American Poet

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"A skilled listener can help people tap into their own wisdom."

Richard Rohr, American Theologian

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"Whatever had been on the radio in the '60s; I mean we were always listening to the radio."

Tom Araya, American Musician

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"Yieldedness is vital in listening to what He has to say."

Charles Stanley, American Clergyman

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"I was still listening to the Beatles until I came here, you know."

David Thewlis, English Actor

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"I had to be at least 8 or 9; I was listening to everything on the radio. You name it, I heard every song."

Tom Araya, American Musician

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"And no one will listen to us until we listen to ourselves."

Marianne Williamson, American Author

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"During a conversation, listening is as powerful as loving."

Amit Kalantri, Indian Author

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"When we want to talk, we can instead listen, and let our attentiveness to another's need to speak be our silent statement."

Bryant McGill, American Poet

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"No one knows who is listening, say nothing you would not wish put in the newspapers."

Charles Spurgeon, British Clergyman

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Explore more quotes by Susan C. Young

"Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication."

Interaction

"Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence."

Etiquette

"Considerations & Exceptions for Impressive Handshakes Be mindful of a person's age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compassion. Show interest; even if your right hand is full, offer your left hand. Demonstrate respect when you are caught in an introduction while seated; try to stand. Be instinctive about when to allow the length of your handshake to linger to express unity, connection, or sympathy."

Etiquette

"Who are we the most comfortable with? People who are the most like us! The "Similarity-Attraction Hypothesis (Newcomb, 1956) found that similar (real or perceived) personalities are a major determinant of our likability and friendship choices. It is simply human to gravitate toward people like us. This tribal inclination runs the gamut across demographics of age, ethnicity, culture, education, religion, and even personality style. Mirroring will enable you to find ways to create the comfort of familiarity through similarity."

Connection

"Without proper readiness, we're subject to a 'flub,' or a costly mistake which might have been easily prevented with some simple homework beforehand. Failing to do so deteriorates credibility and reputation, leaving us vulnerable to an unfavorable impression."

Preparation

"A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off."

Ego

"Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it "handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset."

Service

"Action is the key to creating the changes needed to propel you toward your chosen outcomes and help you achieve your relationship goals. How are you allocating your time, energy, and activities to 'activate your awesome' and contribute to making a positive first impression?"

Initiative

"I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down at them while they are looking up at me. To enjoy a meaningful conversation, I'm quick to kneel beside them or pull up a chair to talk at the same height. Begin to recognize the orientation of other people and align yourself with their body position and physical needs so that you may connect on a more balanced and effective level."

Empathy

"As a professional speaker, I speak rather quickly with enthusiastic energy and emotion. This doesn't always sit well with people who like to speak at a slower pace and need more time to process. What I have learned through years in this profession is that to be more effective I must adapt my pace to the comfort level of my audience. When I am speaking to academics, engineers, and doctors, I speak with a slower pace than the one which I use with sales people, customer services teams, or teenagers."

Adaptation