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"We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising."
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"Logic takes care of itself; all we have to do is to look and see how it does it."
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"One of the cruelest things you can do to another person is pretend you care about them more than you really do."
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"No doctor takes pleasure in the health even of his friends."
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"People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period."
"I would guess that any criticism about Wal-Mart could have some element of truth with 1,500,000 people."
"Where we're not wrong or where the cost of settling is so much that it is totally disproportionate to the harm or the error that we made, we're not going to settle."
"And the greeter is what sets the tone for this company and I've been on TV a little bit this morning."
"If we take care of the customers and associates and grow the business, Wall Street will be pleased."
"We've got to figure out a way to cause communities to also want them, the political, organized bodies."
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