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"We need to take excellent care of our customers, and do so at a profit."
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"I would like to sing someone to sleep,to sit beside someone and be there.I would like to rock you and sing softlyand go with you to and from sleep.I would like to be the one in the housewho knew: The night was cold.And I would like to listen in and listen outinto you, into the world, into the woods.The clocks shout to one another striking,and one sees to the bottom of time.And down below one last, strange man walks byand rouses a strange dog.And after that comes silence.I have laid my eyes upon you wide;and they hold you gently and let you gowhen something stirs in the dark."
"May 4, 1985. I am packing for a short trip to New York to discuss the cat book with Brion. In the front room where the kittens are kept, Calico Jane is nursing one black kitten. I pick up my Tourister. It seems heavy. I look inside and there are her other four kittens."Take care of my babies. Take them with you wherever you go."
"I do not think I should care to go on worshipping a Madonna even if she did wink. One cannot make much out of a wink. We want something more than that from the object of our adoration."
Explore more quotes by Gerard Arpey
"The executive moves we are announcing today will strengthen American for the long-term future and reflect well on the depth of the Company's management team."
"But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent of the markets St. Louis travelers visit the most. And we're adding capacity in some of the most important markets."
"Our planes should be full, which among other things means we have a golden opportunity... to build on the momentum reflected in the financial results we are reporting today."
"That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more."
"We have, unlike many of our competitors, continued to meet our various financial obligations."
"Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service."
"These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan."
"I think in just about any business the low cost competitor is always going to have an advantage."
"First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing."
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