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"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."
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"Success means you have succeeded in overcoming the obstacles and finally realizing the goal."
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Personal Development
"Do not compete with anyone. Seek to exceed your own expectations."
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Personal Development
"Don't be satisfied with a particular sphere of influence only."
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Personal Development
"To be a success, water your dream with optimism and love."
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Personal Development
"To be a success, you have to break down your wall of fear that you built around you to protect yourself and come out of your mental limitations."
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Personal Development
"Success is working with enthusiasm and ambition, living with joy and kindness, and going toward a life of ultimate service and happiness."
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Personal Development
"Be bold, be a success, and change the world."
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Personal Development
"What you do without expectations defines your success."
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Personal Development
"You are the child of this universe, you have the right to success and peace."
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Personal Development
"Success is important but what you become on the way to success is more important."
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Personal Development
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"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."
Success
"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments."
People
"Leaders don't create followers, they create more leaders."
Leadership
"Excellent firms don't believe in excellence - only in constant improvement and constant change."
Change
"If a window of opportunity appears, don't pull down the shade."
Opportunity
"Celebrate what you want to see more of."
Want
"South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge."
Challenge
"If you're not confused, you're not paying attention."
Attention
"If your company has a clean-desk policy, the company is nuts and you're nuts to stay there."
Policy
"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
Design
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