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"Excellent firms don't believe in excellence - only in constant improvement and constant change."
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"Everything is only a transition."

"Every misfortune is a fortune."
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"Excellent firms don't believe in excellence - only in constant improvement and constant change."

"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."

"Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past."
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