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"Excellent firms don't believe in excellence - only in constant improvement and constant change."
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"You can change a life by touching someone with simple, beautiful, kind, words and a loving smile."
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Personal Development
"We have to change our thoughts before things can change."
Author Name
Personal Development
"Anyway, it's like with bikes,' said the first speaker authoritatively. 'I thought I was going to get this bike with seven gears and one of them razorblade saddles and purple paint and everything, and they gave me this light blue one. With a basket. A girl's bike.''Well. You're a girl,' said one of the others.'That's sexism, that is. Going around giving people girly presents just because they're a girl."
Author Name
Personal Development
"You may turn every house in your neighborhood into a charity center, you may fill the land with soup-kitchens, but the misery of humans will still continue to exist until the character of humanity changes."
Author Name
Personal Development
"When you meet someone, and you find that they are prejudiced against your kind, it might be your chance, not to confirm, but to be the one to finally change their mind."
Author Name
Personal Development
"Such is the state of life, that none are happy but by the anticipation of change: the change itself is nothing; when we have made it, the next wish is to change again."
Author Name
Personal Development
"Every living object has to change every moment just to live."
Author Name
Personal Development
"Change is the rule. Permanence is an illusion."
Author Name
Personal Development
"Losing your job gives you the opportunity to make your life count."
Author Name
Personal Development
"If you don't like the solution, change the problem."
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Personal Development
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"Leaders don't create followers, they create more leaders."
Leadership
"Communication is everyone's panacea for everything."
Communication
"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."
Success
"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments."
People
"If your company has a clean-desk policy, the company is nuts and you're nuts to stay there."
Policy
"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
Design
"Design is so critical it should be on the agenda of every meeting in every single department."
Design
"If a window of opportunity appears, don't pull down the shade."
Opportunity
"Excellent firms don't believe in excellence - only in constant improvement and constant change."
Change
"Celebrate what you want to see more of."
Want
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