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"To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action."
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"He looks around at his guests. All are prepared. A Latin grace; English would be his choice, but he will suit his company. Who cross themselves ostentatiously, in papist style. Who look at him, expectant. He shouts for the waiters. The doors burst open. Sweating men heave the platters to the table. It seems the meat is fresh, in fact not slaughtered yet. It is just a minor breach of etiquette. The company must sit and salivate. The Boleyns are laid at his hand to be carved."
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Personal Development

"The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on the receiving end."
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Personal Development

"Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say "excuse me" when you bump into someone, unintentionally violate someone's space, or need to get someone's attention.4. Apologize when you've made a mistake or are in the wrong.5. Live by the "Golden Rule" and treat others the way you would like to be treated.6. When dining at home or in a restaurant, wait until everyone is served before eating your meal.7. Acknowledge notable events like birthdays, weddings, and anniversaries."
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Personal Development

"We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or offensive in other countries. As always, I encourage you to be mindful of how and where you use certain gestures to assure you maintain your professionalism and positive impressions."
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Personal Development

"Sometimes it is better to refrain from engaging in conversation because making no impression is better than making a bad impression."
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Personal Development

"A woman should never be seen eating or drinking, unless it be lobster salad and Champagne, the only true feminine and becoming viands."
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Personal Development

"Without civilized social graces, not only is life more difficult, but a positive first impression can be destroyed as fast as it is made."
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Personal Development

"To cease to admire is a proof of deterioration."
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Personal Development

"Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence."
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Personal Development

"I am always saying "Glad to've met you" to somebody I'm not at all glad I met. If you want to stay alive, you have to say that stuff, though."
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Personal Development
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"Put the right people in the right positions to ensure their personal strengths and talents are being utilized and appreciated."
Talent

"Living in integrity with one's principles that are held in high regard engenders respect-both from others and self."
Values

"Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real."
Mindset

"How can you stand apart from the herd? How can you start to be noticed so people will remember you? How can you be heard above the noise? "What is your personal branding that makes you special, unique, individual, and memorable?"
Identity

"We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy."
Business

"Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect, miscommunication, and intolerance is present."
Diversity

"A positive attitude will help you be more inspiring and motivating to others."
Motivation

"Making money and being prosperous is a wonderful place to be, but not at the expense of your ethics, integrity, and reputation. It is simply not worth it. It nixes any chance of creating trusted working relationships."
Ethics

"What helps people identify your Super Powers? Instead of hiring a personal PR firm to identify and promote your personal brand, ask yourself what strengths you want to be remembered by."
Strength

"Every day should have threads of passionate pursuits within it."
Purpose
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