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"To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action."
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"We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or offensive in other countries. As always, I encourage you to be mindful of how and where you use certain gestures to assure you maintain your professionalism and positive impressions."
"Considerations & Exceptions for Impressive Handshakes Be mindful of a person's age; be tender with arthritic hands. In that case, a loose and gentler handshake is a gesture of sensitivity and compassion. Show interest; even if your right hand is full, offer your left hand. Demonstrate respect when you are caught in an introduction while seated; try to stand. Be instinctive about when to allow the length of your handshake to linger to express unity, connection, or sympathy."
"Victorian rigidities were such that ladies were not even allowed to blow out candles in mixed company, as that required them to pucker their lips suggestively. They could not say that they were going "to bed"--that planted too stimulating an image--but merely that they were "retiring." It became effectively impossible to discuss clothing in even a clinical sense without resort to euphemisms. Trousers became "nether integuments" or simply "inexpressibles" and underwear was "linen." Women could refer among themselves to petticoats or, in hushed tones, stockings, but could mention almost nothing else that brushed bare flesh."
"Dining with the King; your attire, attitude and mentality must change."
"Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well-and help you make a great first impression."
"Don't talk while having food was only meant to be in integrity with food."
"Etiquette means behaving yourself a little better than is absolutely essential."
"To cease to admire is a proof of deterioration."
"He who observes etiquette but objects to lying is like someone who dresses fashionably but wears no vest."
Explore more quotes by Susan C. Young
"Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person's will help us build rapport and relationships more easily."
"Affirmative words and actions confirm you are on the right path and help you attract what you desire. Whether you are reaffirming a dream, a goal, a previous commitment, or a person, reaffirmations will strengthen your area of focus. Begin reaffirming yourself and others through encouragement, paying attention, listening, and being grateful."
"As you read in The Art of Being, having a heart of service and generosity is a powerful state of being and a positive way to make a great first impression through valuing others. "Service Beyond Self" encourages you to take deliberate action steps to rise above self-interest and ask what you can do for others, not what they can do for you."
"Walk the talk and project confidence. If at first you don't feel confident, fake it until you make it."
"A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you."
"Service Beyond Self is Essential for Success Because It - Builds credibility, trust, and customer satisfaction. Strengthens your personal reputation and public image. Fosters goodwill and makes people feel appreciated. Helps you build healthy relationships with others. Nurtures collaboration, participation, and cooperation. Reaffirms a continuity of service for quality assurance, integrity, and reliability. Saves money-it costs less to keep existing customers than it does to create new ones. When you do it right the first time, you don't have to fix it the next time. Improves communication and builds rapport. Fosters mutual respect and understanding. By providing other people with what they want, you will get more of what you want!"
"Rather than allowing your failures to define you, learn from your experience to do better next time."
"As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact or too little, seek to create a comfortable mix. It is generally encouraged to use more eye contact when you are listening and less when you are speaking."
"Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow."
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