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"Efficiency is doing things right; effectiveness is doing the right things."
Standard
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"The purpose of people-centric Change Management is to build an ongoing change capability."
Author Name
Personal Development
"The manager has his eye on the bottom line; the leader has his eye on the horizon."
Author Name
Personal Development
"I was a window dresser for Burton's once. What really put me off was the area manager coming round and saying, Charles, I think you're a natch at this."
Author Name
Personal Development
"It's unfortunate that you don't see the loyalty from management to players and players to management like we used to see in the old days."
Author Name
Personal Development
"The only difference between May and Day is the M and D! Be a good Managing Director of your life each day in May."
Author Name
Personal Development
"I recognized that teaching and research institutions vitally depend on the involvement of active scientists also in management functions."
Author Name
Personal Development
"If I had a normal job and had been moving up, I'd be management level now."
Author Name
Personal Development
"An acting assistant stage manager in a theater in Canterbury, a rep theater. A small wage but just enough to get by on, and I made props and I walked on, and I changed scenery, and I realized that I just loved it."
Author Name
Personal Development
"Finally, I told them I'd drop out of the management program if they'd give me an entry-level job in the newsroom for union wages, about fifty dollars a week."
Author Name
Personal Development
"Index investing outperforms active management year after year."
Author Name
Personal Development
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"Unless commitment is made, there are only promises and hopes... but no plans."
Commitment
"The most important thing in communication is hearing what isn't said."
Communication
"Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth."
Wealth
"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."
Marketing
"Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."
Action
"The productivity of work is not the responsibility of the worker but of the manager."
Work
"Making good decisions is a crucial skill at every level."
Decision-Making
"Time is the scarcest resource and unless it is managed nothing else can be managed."
Time
"Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the "naturals," the ones who somehow know how to teach."
Performance
"Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands."
Power
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