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"When we started the e-commerce, nobody believed that China would have e-commerce because people believed in 'guang-shi,' face-to-face, and all kinds of network in traditional ways. There's no trust system in China."
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"The more I come to know about the outside world's perception of China, the more I feel there are all sorts of misunderstandings, and to a certain extent, people do not get the full picture from the media. A lot of foreigners have few opportunities to visit China, and a lot of Chinese people do not have the chance to go to Europe or to the West."
Globalization
"The lessons I learned from the dark days at Alibaba are that you've got to make your team have value, innovation, and vision. Also, if you don't give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength."
Leadership
"As a business person, I want the world to share the prosperity together."
Business Philosophy
"In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'"
Entrepreneurship
"The world is getting so small. Young people are mobile; they want to travel around the world. When you travel around the world, you exchange culture, you want to make friends, you want to exchange things."
Globalization
"I flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I was studying to be a high school English teacher. In my university, I was elected student chairman and later became chairman of the city's Students Federation."
Personal Growth
"I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important."
Leadership
"Trade is a communication of cultures and values."
Globalization
"When I was 12 years old, I got interested in learning English."
Personal Growth
"We should keep on going along the path of globalization. Globalization is good... when trade stops, war comes."
Globalization
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"One who takes the road less traveled earns the rewards most missed."
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Personal Development
"The height of your storm determines the height of your rainbow."
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Personal Development
"It was rather difficult to throw a game when you had no idea what you were doing to win it in the first place."
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Personal Development
"The more difficult a problem is, the more discoveries you make in the process of resolving it."
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Personal Development
"When you become a transformer, you become faced with the challenge of skepticism."
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Personal Development
"You stand the risk of a down turn, because you refused to take risks. So life demands risks."
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Personal Development
"Impossible things are really rough to do, you know."
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Personal Development
"To understand me you should reach my level at my game, so far you are somewhere down I am above."
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Personal Development
"The structural thinking I use in the concert hall is unnecessary to most film projects, and most film composers make better use of the enormous range of pop and other materials and techniques required of them than I probably would, faced with the same challenge."
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Personal Development
"The challenge is what was making it exciting. You don't want to do anything that's too easy or that you know that you can pull off, otherwise it's really not worth doing."
Author Name
Personal Development
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