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"Reduce the layers of management. They put distance between the top of an organization and the customers."
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"The best leaders don't give a damn about the definition of leadership, they are thinking about more important things."

"The earmark favor factory needs to be boarded up and demolished, not turned over to new management that may or may not have a better eye for earmarks with 'merit.'"

"It's nice to come into a town and be referred to as the manager of the Cleveland Indians instead of as the first black manager."

"He comes to London and gets a job in a nightclub, a gay club, where he's known as Straight Dave by the bar staff - and no one believes he's as straight as he claims to be. He meets the daughter of the club manager, and he has an affair with her."

"An employee's motivation is a direct result of the sum of interactions with his or her manager."

"Telling the entire world and his dog how good a manager I was. I knew I was the best but I should have said nowt and kept the pressure off 'cos they'd have worked it out for themselves."

"More than anyone else, Hank Aaron made me wish I wasn't a manager."

"My style will be management by being on the street, management by walking around. Third persons won't have to tell me what's going on in our city. I'll hear it, I'll see it, I'll touch it myself."

"We have problems with our physical security, operational security through to management."

"I don't even have an agent or manager, but rather have a number of associates who I turn to when needed; or conversely when they hear of someone looking for me they'll contact me."
Explore more quotes by Donald Rumsfeld

"Reduce the number of lawyers. They are like beavers - they get in the middle of the stream and dam it up."

"Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on. The country cannot afford amateur hour in the White House."

"You will launch many projects, but have time to finish only a few. So think, plan, develop, launch and tap good people to be responsible. Give them authority and hold them accountable. Trying to do too much yourself creates a bottleneck."

"If a prospective Presidential approach can't be explained clearly enough to be understood well, it probably hasn't been thought through well enough. If not well understood by the American people, it probably won't "sail" anyway. Send it back for further thought."

"The Federal Government should be the last resort, not the first. Ask if a potential program is truly a federal responsibility or whether it can better be handled privately, by voluntary organizations, or by local or state governments."

"Know that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive."

"Don't automatically obey Presidential directives if you disagree or if you suspect he hasn't considered key aspects of the issue."

"Presidential leadership needn't always cost money. Look for low- and no-cost options. They can be surprisingly effective."
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