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"Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past."
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"You can change a life by touching someone with simple, beautiful, kind, words and a loving smile."
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Personal Development
"We have to change our thoughts before things can change."
Author Name
Personal Development
"Anyway, it's like with bikes,' said the first speaker authoritatively. 'I thought I was going to get this bike with seven gears and one of them razorblade saddles and purple paint and everything, and they gave me this light blue one. With a basket. A girl's bike.''Well. You're a girl,' said one of the others.'That's sexism, that is. Going around giving people girly presents just because they're a girl."
Author Name
Personal Development
"You may turn every house in your neighborhood into a charity center, you may fill the land with soup-kitchens, but the misery of humans will still continue to exist until the character of humanity changes."
Author Name
Personal Development
"When you meet someone, and you find that they are prejudiced against your kind, it might be your chance, not to confirm, but to be the one to finally change their mind."
Author Name
Personal Development
"Every living object has to change every moment just to live."
Author Name
Personal Development
"Change is the rule. Permanence is an illusion."
Author Name
Personal Development
"Losing your job gives you the opportunity to make your life count."
Author Name
Personal Development
"If you don't like the solution, change the problem."
Author Name
Personal Development
"Dwarfs were not a naturally religious species, but in a world where pit props could crack without warning and pockets of fire damp could suddenly explode they'd seen the need for gods as the sort of supernatural equivalent of a hard hat. Besides, when you hit your thumb with an eight-pound hammer it's nice to be able to blaspheme. It takes a very special and strong-minded kind of atheist to jump up and down with their hand clasped under their other armpit and shout, "Oh, random-fluctuations-in-the-space-time-continuum!" or "Aaargh, primitive-and-outmoded-concept on a crutch!"
Author Name
Personal Development
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"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people."
Success
"Celebrate what you want to see more of."
Want
"Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past."
Change
"South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge."
Challenge
"If you're not confused, you're not paying attention."
Attention
"Excellent firms don't believe in excellence - only in constant improvement and constant change."
Change
"If a window of opportunity appears, don't pull down the shade."
Opportunity
"We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments."
People
"Design is so critical it should be on the agenda of every meeting in every single department."
Design
"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
Design
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