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Phil Crosby

"Making a wrong decision is understandable. Refusing to search continually for learning is not."

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"Making a wrong decision is understandable. Refusing to search continually for learning is not."

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Amber Hurdle

"The politicians of New York have everything that is necessary to make proper decisions and they will have to live with what happens afterwards. The worst scenario is the politicians covering their eyes and turning it over to the FBI."

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Amber Hurdle

"Bullying wasn't okay in elementary school and it isn't okay now, especially when it comes in the form of a U.S. Supreme Court decision."

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Amber Hurdle

"The angle from which the line and ball are seen makes a tremendous difference in the call, and the player who is inclined to fret inwardly about decisions should realize this."

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Amber Hurdle

"My decision to start a new one is just that, a decision, since I never get inspirations."

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Amber Hurdle

"The more decisions that you are forced to make alone, the more you are aware of your freedom to choose."

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Amber Hurdle

"We just ask the agency to make reasonable and honest decisions, and the public deserves no less."

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Amber Hurdle

"Now, I don't make decisions as fast as I used to."

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Amber Hurdle

"The felonious five in their Supreme Court decision never said Gore did anything improperly in Florida."

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Amber Hurdle

"And the big issue here, I think, is that the publisher took over the editorial pages, a guy named Jeff Johnson. He's an accountant from Chicago, doesn't know anything about what newspapers are supposed to be about, and he made a decision to get rid of the column."

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Amber Hurdle

"The decision came from the publisher. It certainly was cleared by Chicago. And then they come out with these fine sounding words about relation to readers and their obligation. It has nothing to do with that."

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Phil Crosby
"You have to lead people gently toward what they already know is right."
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Phil Crosby
"Quality has to be caused, not controlled."
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Phil Crosby
"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."
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Phil Crosby
"Successful people breed success."
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Phil Crosby
"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."
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Phil Crosby
"The audience only pays attention as long as you know where you are going."
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Phil Crosby
"Selecting the right person for the right job is the largest part of coaching."
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Phil Crosby
"Slowness to change usually means fear of the new."
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Phil Crosby
"Being convinced one knows the whole story is the surest way to fail."
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Phil Crosby
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
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