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Phil Crosby

"Making a wrong decision is understandable. Refusing to search continually for learning is not."

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"Making a wrong decision is understandable. Refusing to search continually for learning is not."

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"There are goods so opposed that we cannot seize both, but, by too much prudence, may pass between them at too great a distance to reach either."

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"It is only in our decisions that we are important."

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"You must not make hasty decisions because they make you do what you would not have done normally."

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"Quick decisions are unsafe decisions."

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"One thing that most comic artists avoid is showing decisions. They show action, sure, and they show results, but they don't show (because it's difficult to show) the hero or the villain making a choice."

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"It takes time to persuade men to do even what is for their own good."

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"See that the President, the Cabinet and staff are informed. If cut out of the information flow, their decisions may be poor, not made, or not confidently or persuasively implemented."

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"In difficult moments it's sometimes a good idea to ask yourself what it is you most want to be doing and consider how it can be achieved. If it can't, move on to the second best thing."

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Asa Don Brown

"The offhand decision of some commonplace mind high in office at a critical moment influences the course of events for a hundred years."

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Asa Don Brown

"Listen to the desires of your children. Encourage them and then give them the autonomy to make their own decision."

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Phil Crosby
"Very few of the great leaders ever get through their careers without failing, sometimes dramatically."
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Phil Crosby
"Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric."
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Phil Crosby
"The audience only pays attention as long as you know where you are going."
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"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."
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"The great discoveries are usually obvious."
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"Successful people breed success."
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"You have to lead people gently toward what they already know is right."
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"Quality has to be caused, not controlled."
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Phil Crosby
"Selecting the right person for the right job is the largest part of coaching."
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Phil Crosby
"Making a wrong decision is understandable. Refusing to search continually for learning is not."
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