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Phil Crosby

"Slowness to change usually means fear of the new."

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"Slowness to change usually means fear of the new."

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Donna Grant

"You can change a life by touching someone with simple, beautiful, kind, words and a loving smile."

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Personal Development

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Donna Grant

"We have to change our thoughts before things can change."

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Personal Development

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Donna Grant

"Anyway, it's like with bikes,' said the first speaker authoritatively. 'I thought I was going to get this bike with seven gears and one of them razorblade saddles and purple paint and everything, and they gave me this light blue one. With a basket. A girl's bike.''Well. You're a girl,' said one of the others.'That's sexism, that is. Going around giving people girly presents just because they're a girl."

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Donna Grant

"You may turn every house in your neighborhood into a charity center, you may fill the land with soup-kitchens, but the misery of humans will still continue to exist until the character of humanity changes."

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Personal Development

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Donna Grant

"When you meet someone, and you find that they are prejudiced against your kind, it might be your chance, not to confirm, but to be the one to finally change their mind."

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Personal Development

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Donna Grant

"Every living object has to change every moment just to live."

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Donna Grant

"Change is the rule. Permanence is an illusion."

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Personal Development

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Donna Grant

"Losing your job gives you the opportunity to make your life count."

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Personal Development

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Donna Grant

"If you don't like the solution, change the problem."

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Personal Development

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Donna Grant

"Dwarfs were not a naturally religious species, but in a world where pit props could crack without warning and pockets of fire damp could suddenly explode they'd seen the need for gods as the sort of supernatural equivalent of a hard hat. Besides, when you hit your thumb with an eight-pound hammer it's nice to be able to blaspheme. It takes a very special and strong-minded kind of atheist to jump up and down with their hand clasped under their other armpit and shout, "Oh, random-fluctuations-in-the-space-time-continuum!" or "Aaargh, primitive-and-outmoded-concept on a crutch!"

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Phil Crosby
"Slowness to change usually means fear of the new."

Change

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Phil Crosby
"Making a wrong decision is understandable. Refusing to search continually for learning is not."

Decision-Making

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Phil Crosby
"Successful people breed success."

Success

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Phil Crosby
"The audience only pays attention as long as you know where you are going."

Attention

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Phil Crosby
"Quality has to be caused, not controlled."

Quality

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Phil Crosby
"The great discoveries are usually obvious."

Obvious

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Phil Crosby
"Being convinced one knows the whole story is the surest way to fail."

Being

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Phil Crosby
"Selecting the right person for the right job is the largest part of coaching."

Coach

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Phil Crosby
"You have to lead people gently toward what they already know is right."

People

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Phil Crosby
"If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow."

Change

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