"Courtesies cannot be borrowed like snow shovels; you must have some of your own."

Character, Snow

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"Courtesies cannot be borrowed like snow shovels; you must have some of your own."

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"As with construction, your personal integrity is the firm foundation upon which you can build a strong character, rewarding life, and healthy relationships."

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"How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their luggage is lost, or when life doesn't go their way. It is also an indicator to CEOs and hiring managers as to whether a person is a viable candidate for being a considerate team player."

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"Yes, vanity is a weakness indeed. But pride - where there is a real superiority of mind, pride will be always under good regulation."

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"I do not think I have ever seen a nastier-looking man... Under the black hat, when I had first seen them, the eyes had been those of an unsuccessful rapist. [on Brit poet Percy Wyndham Lewis]"

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Explore more quotes by John Wanamaker

"When a customer enters my store, forget me. He is king."

Service

"I know half the money I spend on advertising is wasted, but I can never find out which half."

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"People who cannot find time for recreation are obliged sooner or later to find time for illness."

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"Keep up the old standards, and day by day raise them higher."

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"Half the money I spend on advertising is wasted; the trouble is, I don't know which half."

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"It is very vulgar to talk about one's business. Only people like stockbrokers do that, and then merely at dinner parties."

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"It's easy to work for somebody else; all you have to do is show up."

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"Any seeming deception in a statement is costly, not only in the expense of the advertising but in the detrimental effect produced upon the customer, who believes she has been misled."

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"Nothing comes merely by thinking about it."

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