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Frank Luntz

"It is acceptable to bring someone to tears if it explains to them in an emotional way why a product, a service, or a candidate is the right person, is the right thing to do."

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"It is acceptable to bring someone to tears if it explains to them in an emotional way why a product, a service, or a candidate is the right person, is the right thing to do."

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Donna Grant

"If you want people to believe you, appeal to their hearts not to their brains."

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Personal Development

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Donna Grant

"Flattery and insults raise the same question: What do you want?"

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Personal Development

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Donna Grant

"The best liar is he who makes the smallest amount of lying go the longest way."

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Personal Development

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Donna Grant

"Persuasion is often more effectual than force."

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Personal Development

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Donna Grant

"It is acceptable to bring someone to tears if it explains to them in an emotional way why a product, a service, or a candidate is the right person, is the right thing to do."

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Personal Development

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Donna Grant

"Never force a man to do your wish, but let them wish to do it by force."

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Personal Development

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Donna Grant

"Just hear me out. While you were napping, I was busy chatting up our allies. Didn't you know--your woman's a golden-tongued ambassador! My sisters always said I graduated from the shock-and-awe school of diplomacy, but joke 'em if they can't take a fuck, right?"

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Personal Development

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Donna Grant

"We are not won by arguments that we can analyse but by tone and temper, by the manner which is the man himself."

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Personal Development

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Donna Grant

"People think you have only to 'tell' a person that he 'ought' to do something in order to put him on the right track. But whether he can or will do it is another matter."

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Frank Luntz
"So often corporate America, business America, are the worst communicators, because all they understand are facts, and they cannot tell a story. They know how to explain their quarterly results, but they don't know how to explain what they mean."

Business

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Frank Luntz
"It's all emotion. But there's nothing wrong with emotion. When we are in love, we are not rational; we are emotional. When we are on vacation, we are not rational; we are emotional."

Love

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Frank Luntz
"Some people call it global warming; some people call it climate change. What is the difference?"

Change

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Frank Luntz
"Sound science must be our guide in choosing which problems to tackle and how to approach them."

Science

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Frank Luntz
"How I say it has as much of an impact on what people think of me as what I say."

People

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Frank Luntz
"There are people still in the Republican Party that I believe practice the communication of anger, of disappointment, of regret, of pain, of sorrow, of suffering. That's not what the American people want to hear."

Anger

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Frank Luntz
"Republicans use think tanks to come up with a lot of their messages. The think tanks are the single worst, most undisciplined example of communication I've ever seen."

Communication

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Frank Luntz
"In fact, in more cases than not, when we are rational, we're actually unhappy. Emotion is good; passion is good. Being into what we're into, provided that it's a healthy pursuit, it's a good thing."

Being

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Frank Luntz
"The challenge in working in politics, particularly if you're working for a political party, is that everyone's a messenger."

Politics

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Frank Luntz
"I've done reasonably well over the last 10 years because I took the strategy of language and politics and applied it to the corporate world, which has never been done before."

Politics

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