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"There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us."
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"The last resort of kings, the cannonball. The last resort of the people, the paving stone."
"It is not true that people are naturally equal for no two people can be together for even a half an hour without one acquiring an evident superiority over the other."
"There are bad people who would be less dangerous if they were quite devoid of goodness."
"Whatever good things people say of us, they tell us nothing new."
"There are only two kinds of people who are really fascinating - people who know absolutely everything, and people who know absolutely nothing."
"We confess our little faults to persuade people that we have no large ones."
"Historians are like deaf people who go on answering questions that no one has asked them."
Explore more quotes by Margaret J. Wheatley
"The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control."
"We do as much harm holding onto programs and people past their natural life span as we do when we employ massive organizational air strikes. However, destroying comes at the end of life's cycle, not as a first response."
"Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others."
"For us, someone who is willing to step forward and help is much more courageous than someone who is merely fulfilling the role."
"Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful."
"I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences."
"Aggression is inherently destructive of relationships. People and ideologies are pitted against each other, believing that in order to survive, they must destroy the opposition."
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