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"Where personal experience is concerned, we all speak a different language."
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"Listening is more important than solutioning."

"What advantage has the person who will not listen over the one who cannot hear?"

"Language is a ladder that always falls short of reality."

"There's a lot of difference between listening and hearing."

"Know the other person's viewpoint first and then talk. To Talk after comparing it or mixing it with our viewpoint is an offence."

"If you speak, that is rain; if you speak too much, that is flood!"

"Talk to strangers politely... Every friend you have now was once a stranger, although not every stranger becomes a friend."

"Not being heard is no reason for silence."

"Don't use your words to criticize, condemn, or complain; us your words to appreciate, inspire, and empower."

"The thing is that it could never again feel natural to talk to her."
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